Issue: A large retailer is considering expansion. They approached The Phi Group to assist in outlining the potential benefits and challenges of this strategy, and to detail an execution plan if necessary.

Business Implication: The retailer knew that the demand for their products was high, but also understood that some of the key challenges with expansion were the availability of management, and the logistical issues surround inventory management.

Phi Solution: After understanding the business and existing constraints, such as labour and key management availability, an IT-based expansion strategy was recommended.

The Phi Group assisted in developing the needs assessment, vendor selection and managed the project’s implementation, including training for both employees and management. We also established a financing plan that considered the additional inventory and IT-infrastructure expenditures.

The final result was an IT-based solution that not only produced accurate, timely management information, but also showed a rapid return on investment from the business expansion.